Ratings & Reviews

Overall Rating

5
(25 reviews)
88% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Chris A. - |Recommended: YesI am so proud to be able to call Modera Six Pines Home.' It has been over 25 years since I lived in a such a beautiful apartment complex. The minute I walked into my unit in September 2023, I as instanly sold on it. I truly love my apartment w double balconies facing the pool. All of the residents I have met here are tremendous people and all of the staff at Modera Six Pines always provide exceptional customer service. I signed the longest lease I could but I am so happy here, I might live here for the rest of my life. Thanks to all the Modera staff for always providing a warm welcome several times a day while I walk my dog. I also greatly appreciate everything you have done for us here at Modera and thanks for always being so sweet to my dog.
submitted by Melanie C. - |Recommended: NoMelissa Hickson — The manager Ms Melissa was kind for the first few months I lived here. Residents kept warning me of her bad side and to be careful or I will be kicked out of the complex. I stood up for her multiple times saying Melissa is great. Unfortunately I had an interaction from Melissa Hickson that was very rude and morally wrong. She made up an entire story about what she saw from a distance. She completely lied and made up a narrative to fit her perspective. Nothing about her statement is true. My service animal has proper paperwork submitted. I was informed last night through email that another letter for accommodation is needed from my doctor for my dog to be off leash. My ADA attorney is reaching out in a timely matter soon. We were never verbally told another letter was needed and never received a letter that was sent January 18th from what the email states. I only use a P.O. Box and did not receive mail at the place of residence. Video cameras can be checked, I have never opened a mail box. When I entered the office today she was passive aggressive because I confronted her about lying in an email to an attorney. She also stated that she video taped me specifically. I never gave her permission to video tape me at 7 pm at night when she is off duty. Everything I have heard about this manager is true. I will never recommend the complex to anyone with Ms Hickson running the property. Trash cans always full with trash in garages . The elevator and floors consistently are dirty with urine and dog feces. This property is in severe need of a new manager. Revenue would sky rocket. Now I understand why so many residents are moving out this year.
response from property -Thank you for your review, Melanie. I hope our attorney will be able to present a resolution that works for both of us regarding your requests. Melissa H., Community Manager
submitted by  - |Recommended: NoAttention to those who want to move and those who want to extend their contracts First of all, I am not satisfied at all with this site where I have been living for 7 months. We are faced with a manager Melissa who knows nothing, is disrespectful, and lacks professionalism. We wake up at 2-3-4 in the morning because of the noise from our upstairs neighbor, and the manager says she can't do anything about it. In fact, she even says she can make noise at 2 or 3 in the morning if she wants to. So, is there no consequence for this behavior, or when I say I will make noise too, she threatens to report me to the police. She's trying to threaten me, but she's targeting the wrong person. The most disgraceful management I've ever seen in my life. Before moving here, read my review. You'll sign a 12-15 month contract and if any problems arise, they'll just say we can't do anything and ignore you. Don't fall for their initial smiling faces
response from property -Thank you for your review and so sorry you are experiencing some noise concerns! We are working with the resident who resides above you in hopes of having a resolution soon. As for transferring, there is a policy in place and a fee involved. As I'm sure you understand, due to Fair Housing, we are not able to sway from our policies. Melissa H., Community Manager
submitted by Roxana C. - |Recommended: YesUn maravilloso lugar para vivir — Un lugar maravilloso. Eddy Dubon excelente anfitrion
response from property -Gracias!! Melissa Hickson Community Manager
submitted by Jose G. - |Recommended: YesBest of the best — I'm so happy to be one of the residents for this community.
response from property -Hi Jose, We are all so happy you are here and want to truly thank you for being such an amazing resident! Melissa Hickson Community Manager
submitted by Sandra M. - |Recommended: YesSandy — This is a beautiful property. I enjoy living here.
response from property -Thank you so much Sandra as we truly appreciate it and you! Thank you for choosing Modera Six Pines and for being such an amazing resident. Melissa Hickson, Community Manager
submitted by Elizabeth W. - |Recommended: YesModera Six Pines is the best of apartment living, period. I’ve lived here nearly a year and loving the peaceful environment and convenience to anything I need. Staff is very friendly , apartments are beautiful and property is well maintained.
response from property -Thank you so much Elizabeth as we truly appreciate it and you! Thank you for choosing Modera Six Pines and for being such a great resident. Melissa Hickson Community Manager
submitted by ALVARO M. - |Recommended: YesNice quiet place — It's very well attended by the staff in charge and a very clean and peaceful place to live.
response from property -Thank you so much for your review as we truly appreciate it and you! Also, thank you for choosing Modera Six Pines and for being an amazing resident. Melissa Hickson Community Manager
submitted by Kimberly S. - |Recommended: YesBEST PLACE I HAVE LIVED — The move in process was made so easy because of the wonderful staff. Christopher and Kelly went above and beyond to help me.
response from property -Thank you Kimberly for your review as we truly appreciate it! Also, so glad you chose Modera Six Pines and are one of our amazing residents. Melissa Hickson
submitted by Lee M. - |Recommended: YesConsider this place at the top of you List.. — Amazing Professional Team, Beautiful look and in the middle of the Woodlands.. hard to find a better place to reside so check this place out before it's booked.
response from property -Thank you Lee for your review as we truly appreciate it! In addition, we are so happy you are here and thank you for being such an amazing resident. Melissa Hickson Community Manager
submitted by Gary S. - |Recommended: YesAwesome — happy
submitted by Raul S. - |Recommended: YesGreat Services — Great customer services
submitted by Patrick M. - |Recommended: YesThis is honestly the best community I’ve ever lived in…for several reasons Firstly, the gas stove….which is huge for me, because I cook ALOT Tons of cabinet space, bathrooms are setup perfectly, Lifetime Fitness opening across the driveway….I could go on I love the staff…Chris, Kelly, Luca and Eddie are all wonderful and top honors to the manager Melissa It is extremely refreshing to have a manager that actually cares I’ve been in different communities where this was NOT the case and ultimately the quality took a nose dive Never any communication or follow up about anything…not even when my vehicles were stolen. So the fact that she is so involved is such a relief I really hope they keep her around to keep this community as beautiful as it is…or at least until my lease is up Lol. Overall, i really love it here, and I give Modera Six Pines and the entire staff a 10 out of 10
submitted by HW - |Recommended: NoI moved in 3 months ago. Two weeks after I moved in, a maintenance guy tried coming into my apartment without consent. This happened on multiple occasions with different maintenance men who admitted to trying to come into my apartment. Without a work order, or without my consent. Sometimes several times a day I would see my door knob turn. I got a professionally trained dog for my protection, and have documents of his training who when he hears someone outside of my door, barks. When maintenance saw my dog, he told me my dog wouldn't do anything if someone came into my apartment. I told management about this, and she told me to keep my doors locked, as they will not do anything about it and they continue to work here and they also live and still continue to live in the premise. I work from home I am with my dog 24 7. The times I am out, I watch

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Modera Six Pines, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Modera Six Pines, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose